AI presents both opportunities and threats. It can help create customized learning experiences for individual students based on their strengths, weaknesses, and learning styles but it also raises ethical considerations related to student autonomy, accountability, and the use of data. How do different higher education institutions use AI and chatbots? How do they ensure privacy and anonymisation? Do they use AI to support these requirements and if so then how? These are just a couple of questions that we will address during this seminar. We will hear from different institutions about their strategies and policies and presenters will also share their tips and recommendations.